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Welcome to Oak Haven Massage
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| The following information is Your Key to a great Massage |
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TALKING
We like to say, "The hour is yours to spend as you like." Some people like to chat with their therapist during the session, but more often than not, people like to relax and "zone out." It is not rude or uncommon to remain silent during your session. In fact, some people become so relaxed that they fall asleep. |
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AREAS TO WORK ON/AVOID
Let the therapist know what areas of the body are needing work. You can have a full body massage or you can limit the session to one or two areas – it's your choice. It is also okay to ask the therapist to avoid certain areas. The most common areas people ask to avoid is hair, face or feet. It is completely normal to ask the therapist to skip over a particular area. Just remember to communicate with the therapist. |
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DEPTH/PRESSURE
The most important aspect of a massage is the pressure.
We like to think there are three basic levels of pressure:
a. Light/Relaxing Massage
b. Medium Pressure
c. Deep Pressure
Remember everyone has a different definition of each of the above categories – so you will need to fine tune once the session has started. This is where many massage sessions go awry. Do not let this happen to you. The therapist wants to get it right for you, so please give them feedback. |
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ROOM TEMPERATURE
Everyone has different levels of comfort as far as the room temperature is concerned. Most people tend to be cooler when they are on the table. We have table warmers and blankets to help keep people warm. On the other end of the spectrum we have fans for clients who might be warmer. Please let your therapist know if the room is too cool or too warm. |
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LIGHTS
Lights in the room can be dimmed to a very low level. If the lights are too bright, ask the therapist to turn them down. Some like them up, some like them down. Let your therapist know your preference. |
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HOW TO UNDRESS
Undress to your comfort level. This means to either leave on your underwear or take them off . Most experienced massage receivers completely undress, but you can leave them on… either way it's okay. |
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SESSION TIMES
It is common in the massage industry to refer to hour and half hour sessions. They are actually 50 and 25 minutes respectfully to allow for changing clothes and a brief pre-massage or post-massage consult. |
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PLEASE COMMUNICATE
And now….For our most important recommendation….Please Communicate with your therapist. Oak Haven Massage has very experienced therapists who want to provide you with the best possible experience. Even the best and most skilled therapists cannot always provide a great session without a little help from you. Many people think that they have to take whatever massage is given to them. The fact of the matter is that the therapist is eager to match the style of massage you are here for. The key to getting the best massage is communication. Speak with your therapist and let them know exactly what would make it a great massage. |
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AWESOME OR IT'S FREE GUARANTEE
Did you know that we have over 60 therapists on staff? We are confident in our therapists and sure that one of them can offer you exactly what you are looking for. We are so sure in fact, that we offer an "Awesome or its Free Guarantee". If you do not LOVE your session, we will make sure you get it free or a new therapist on us! |
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FEEDBACK
Our goal is not to just meet your expectations, but to exceed them. We really want you to have the best possible experience. We very much appreciate you letting us know when we fail to meet and exceed your expectations. We promise to take your feedback seriously and to do all we can to act on it. Please take a moment to fill out a feedback card in the office or online. Or, if you like, you may call our President, Dr. Steven Shuel – he welcomes your feedback, his cell phone number is 210-667-7081. |
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WHY OAK HAVEN MASSAGE
• We are locally owned and operated, we are not franchise.
• 60 amazing therapists on staff. We surely can find one to meet your needs.
• We interview extensively to find the right therapist – typically hiring one out of 30 applicants.
• Average experience level of our therapists is 6 years in practice.
• We have an on-site training facility where our therapists go through extensive post graduate training with Dr. Steven Shuel our
CEO – a chiropractor with 28 years in the massage and body work business.
• Our therapist's specialize in therapeutic level massage and bodywork, meaning we like to work on and correct problem areas.
Our techniques are effective for:
- Neck pain
- Headaches
- Low back pain
- Hip pain
- Shoulder pain
No contracts or memberships
Open 7 days a week from 9am until 9pm.
Short notice appointments are available.
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