|Frequently Asked Questions|
|Frequently Asked Questions|
Do you accept walk-ins or short notice appointments?
We sure do. Just call or stop by to check for availability.
How early should I arrive for my massage?
We ask that new clients arrive 10 minutes prior to their session to fill out preliminary paperwork and have a consultation with their therapist on the type of massage they'd like. Existing clientele should arrive approx. 5 minutes before their session.
Do any of your therapists engage in any type of sexual massage?
Absolutely not! We employ trained massage therapists who offer you a powerful healing modality in a highly professional, mutually respectful environment. Please refrain from using any type of sexually suggestive remarks or actions. Doing so will result in immediate termination of your massage session.
What about talking during a massage session?
It is okay to talk with your therapist during your massage, but it is also okay to just “check out” for an hour. We abide by this motto: “It’s your massage.” Spend the hour however you like. It is perfectly fine if you just zone out and relax. You won’t be seen as rude or uncaring if you just allow the therapist to do their job for the hour. Some people reach such a relaxed state that they fall asleep for the hour.
Are there any cancellation fees?
Yes, please give a 24-hour notice if you need to cancel an appointment. If notice is not given you will be charged the full fee for the appointment time missed.
What about tipping?
If you like the service you received, tips are always appreciated.
What should I expect on my first visit?
When you visit Oak Haven Massage you will be greeted by one of our helpful office staff. You will be handed a short informational brochure and some paperwork to be filled out. This paperwork will help us assist you when deciding what type of massage you may need. After completion of the paperwork you will be lead to a room where your therapist will talk with you about the type of massage you are looking for.
Share with your therapist whether you are looking for a general stress-reduction massage, or whether you are seeking help with a specific problem such as neck pain, lower back pain, headaches, carpal tunnel syndrome, or hand or arm pain. All these conditions can be effectively treated with massage therapy.
Next, you will be given privacy to undress and lie comfortably on the table with a sheet or blanket covering you. Remember, you will be covered at all times. Modesty will be maintained at all times during your massage session. If you are comfortable doing so, you may remove all your clothing. If you prefer, you may wear underclothes or swim wear and your therapist will work around any clothing. Most people disrobe completely.
Depth is the term massage therapists use to describe how much pressure they use during the massage session. Some people prefer lighter massage, where the strokes are flowing and easy. Others prefer deeper work where the muscles are checked for trigger points and tightness. Usually, the deeper the massage, the more discomfort you’ll experience, but a deeper massage offers greater potential to reduce many of the chronic pain patterns and muscle spasms that build up over time.
Please let your therapist know during the massage if the pressure needs to be deeper or lighter. Never endure a massage that is too deep or is painful. You will never offend a therapist by asking them to go lighter.
By the end of your massage you should feel very relaxed. You might feel a little sleepy. Your body will probably feel as though you’ve worked out. And in a sense, you have! Don’t rush to get up. Take it slowly. You will be given privacy to dress. If you have any questions, ask your therapist. Drink plenty of water.
You should feel better immediately after your first massage. But in most cases, benefits are cumulative – your health and well-being will continue to improve with each massage.